Cookie Policy
Effective Date: 25 March 2026
This Cookie Policy explains how Eduquest Pty Ltd (“EduQuest”, “we”, “us”, or “our”) uses cookies and similar technologies on https://eduquest.com.au/ (“Website”).
By continuing to use our Website, you consent to our use of cookies and similar technologies as described in this Cookie Policy, unless you disable them through your browser or device settings where applicable.
1. Who We Are
EduQuest is an Australian consultancy focused on education and migration services, including counselling, application processing, visa guidance, scholarship assistance, university/college enrolment, skilled migration, settlement services, and pre- and post-arrival support.
Contact details
Eduquest Pty Ltd
Wantirna VIC 3152, Australia
Email: support@eduquest.com.au
Phone / WhatsApp: +61 420 740 601
2. What Are Cookies?
Cookies are small text files placed on your device when you visit a website. They help websites function properly, remember preferences, improve user experience, understand how visitors use the site, and support security, analytics, and marketing activities.
Similar technologies may include:
- browser storage,
- pixels,
- tags,
- scripts,
- session storage,
- local storage, and
- analytics tools.
For simplicity, this policy refers to all of these as “cookies” unless stated otherwise.
3. Why We Use Cookies
We may use cookies and similar technologies for purposes including:
- making the Website work properly,
- remembering your preferences,
- improving performance and usability,
- understanding how visitors interact with the Website,
- helping us improve our services and content,
- supporting enquiry forms and communications,
- protecting the Website against misuse or technical issues,
- measuring the effectiveness of campaigns or advertising, where applicable.
Because the EduQuest Website includes contact and enquiry functions and service-specific enquiry forms, cookies may also assist with form handling, session continuity, and user interaction across pages.
4. Types of Cookies We May Use
a. Strictly Necessary Cookies
These cookies are essential for the Website to function properly. They may enable:
- page navigation,
- security features,
- form submission,
- session handling,
- access to core website functions.
Without these cookies, parts of the Website may not work correctly.
b. Performance and Analytics Cookies
These cookies help us understand how visitors use the Website, such as:
- which pages are visited,
- how long users stay,
- which links are clicked,
- whether users encounter errors,
- how visitors arrive at the Website.
These cookies help us improve site performance, content, design, and user experience.
c. Functionality Cookies
These cookies remember your preferences and choices, such as:
- language preferences,
- form input history,
- user settings,
- previously viewed content.
They improve convenience and personalise your experience.
d. Marketing or Advertising Cookies
Where used, these cookies may help:
- measure the effectiveness of advertisements,
- limit repetitive advertising,
- show more relevant promotional content,
- support remarketing or campaign tracking.
EduQuest may use such tools now or in the future in connection with digital marketing, enquiry campaigns, or audience measurement.
e. Third-Party Cookies
Some cookies may be placed by third-party services that appear on or support our Website, such as:
- analytics providers,
- embedded content providers,
- CRM or enquiry form systems,
- chat or messaging integrations,
- video platforms,
- social media plugins,
- advertising platforms.
These third parties may collect information according to their own privacy and cookie policies.
5. Information Cookies May Collect
Cookies and similar technologies may collect information such as:
- IP address,
- browser type,
- device type,
- operating system,
- pages visited,
- date and time of access,
- referral source,
- on-site behaviour,
- form interaction data,
- session identifiers,
- general geographic region.
Where such information can identify you or be linked to you, we treat it in accordance with our Privacy Policy.
6. Forms, Enquiries, and Service Pages
EduQuest’s Website includes enquiry forms on service-related pages, including pages for pre-departure and post-arrival support, where visitors may submit their name, email, phone number, preferred country, and message. Cookies or similar technologies may be used to support these forms, reduce friction during use, improve submission reliability, and help us understand demand for our services.
7. Third-Party Services
Depending on the tools enabled on the Website from time to time, we may use third-party services that place cookies or similar technologies, such as:
- website analytics providers,
- contact form or CRM providers,
- email marketing platforms,
- chat or WhatsApp-related tools,
- embedded maps or media tools,
- social media platforms,
- advertising or remarketing providers.
We do not control third-party cookies once set by those providers. You should review the privacy and cookie policies of those third parties separately where relevant.
8. How to Manage or Disable Cookies
You can usually control cookies through your browser settings. Most browsers allow you to:
- view stored cookies,
- block all cookies,
- block specific cookies,
- delete cookies,
- clear browser data,
- receive alerts before cookies are stored.
Please note that blocking or disabling cookies may affect the functionality of the Website. Some pages, forms, features, or content may not operate properly if certain cookies are disabled.
9. Consent
Where required, we may request your consent to use non-essential cookies. You can withdraw or adjust your cookie preferences through your browser settings or any cookie preference tool made available on the Website.
If you continue to use the Website without disabling cookies, we may interpret that as consent to the use of cookies that are necessary for normal site operation, and where applicable, to the broader use described in this policy.
10. Data Protection and Privacy
Any personal information collected through cookies or similar technologies is handled in line with our Privacy Policy and our general data handling practices.
Because EduQuest operates as an Australian education and migration consultancy and collects enquiry details through its Website, information collected through cookies may be used together with other enquiry or communication data to improve client support, website performance, and service delivery.
11. Updates to This Cookie Policy
We may update this Cookie Policy from time to time to reflect changes in:
- our Website,
- our service offerings,
- technologies we use,
- legal or compliance requirements,
- analytics or advertising tools.
Any updated version will be posted on this page with a revised effective date.
12. Contact Us
If you have any questions about this Cookie Policy or our use of cookies, please contact:
Eduquest Pty Ltd
Wantirna VIC 3152, Australia
Email: support@eduquest.com.au
Phone / WhatsApp: +61 420 740 601
Website: eduquest.com.au
